Policies

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Terms & Conditions

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Hyperlinks

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Submissions

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Privacy Policy

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By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy. Under no circumstances will The Company sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure may be required as part of The Company fulfilling its stated business duties and day-to-day operations. This may include consultants, suppliers, or business partners of the Company, but only with the understanding that these parties obey and abide by this Privacy Policy, to the extent necessary of fulfilling their own business duties and day-to-day operations.

Please be assured that we will not use your information for any purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

The type of brands we take

Grade Quality 1

Alexander McQueen, Armani, Balenciaga, Boss, Burberry, Canada Goose, Carolina Herrera, Casedei, Celine, Chanel, Chloe, Dior, Dolce & Gabbana, Etro, Fendi, Gucci, Hermes, Issey Miyake, Jimmy Choo, LANVIN, Louis Vuitton, Maison Margiela, Manolo Blahnik, Marni, Missoni, Miu Miu, Nobis, Piazza Sempione, Prada, Q1 Brand, Salvatore Ferragamo, Stella Mcartney, Tods, Tom Ford, Valentino, YSL, paco rabanne

Grade Quality 2

Alexander Wang, Alexis Bittar, Black Halo, Bogner, Brave, Current Elliot, Diane Von Furstenburg, Donald J Pliner, Donna Karan, Elie Tahari, Elizabeth and James, Equipment, Escada, FOS, Feral Childe, Fly London, Fuzzi, Golden Goose, H by Hudson, Halston Heritage, Helmut Lang, Holt Renfrew, Hugo Boss, IRO, Isabel Marant, Jean Paul, Jill Sander, John Fluevog, Joie, Kenzo, LAMARQUE, Lida Baday, Longchamp, Lucullen, MSGM, Manitobah Mukluk, Max Mara, McQ, Milly, Moose Knuckles, Movado, Mr Mrs Italy, Off-White, Q2 Brand, Rebecca Taylor, Robert Rodriguez, Roberto Cavalli, See by Chloe, Sergio Rossi, Smythe, St. John, Stuart Weitzman, Swarovski, The Row, Theory, Tiffany, Tory Burch, Tous, Trina Turk, Versace, Vince, YProject, Yves Salomon

Grade Quality 3

80%20, ABS, AG Jeans, AGolde, AQUASCUTUM, ART, Acne, Akris Punto, Alegria, Alice & Olivia, All Saints, Ambiente, Annie 50, Aquatalia, Ash, BOGS, Badgley Mischka, Bailey44, Barbara Lebek, Barbour, Bella Dahl, Ben Sherman, Betina Lou, Betty Barclay, Birds of the North, Birkenstock, Blacky Dress, Blundstone, Botkier, Brian Atwood, Brooks Brothers, By Malene Birger, Cambio, Cambridge, Camper, Cassis, Charles David, Chie Mihara, Cinq à Sept, Citizens of Humanity, Clothes Muriel Dombret, Club Monaco, Co Lab, Comme de garcons play, Cotton Citizen, Cult Gaia, Dansko, David Meister, David Nixon, Denise Gagnon, Dolce Vita, Dooney & Burke, EFFEA, EL Natura Lista, Eileen Fisher, Elisa Cavaletti, Ella Moss, Essendi, Frame, Frye, Furla, GRLFRND, Gardeau, Geox, Golden, Harris Tweed, Haute Hippie, Herve Leger, Hoka One One, House of Harlow, Hunter, Hunter Dixon, I.AM.GIA, Icebreaker, Imperial, InWear, Isabel Marant Etoile, J Brand, Jackpot, James Perse, Jbrand, Jeffrey Campbell, Jeremy Ho, Joe’s, John Was, Judith&Charles, Kaliyana, Karen Kane, Karen Millen, Kate Landry, Kate Spade, Kay Unger, Keen, Kelsi Daggar, Kit and Ace, Kooba, Kooples, Kowalski, L’autre Chose , L.K. Bennett, La Canadienne, Lafayette, Leibeskind, Line, Linea Pelle, Loeffler Randall , M0851, Mackage, Magaschoni, Maison Scotch, Maje, Makowsky, Marc Aurel, Marc Jacobs, Marccain, Mary Frances, Matt & Nat, Maui Jim, Mephisto, Miss Me, Morgan, Moschino Cheap & Chic, Mother, Mountain Hardwear, Msiamo, Nanette Lepore, Naot, Naturalista, Needle & Thread, Nic & Zoe, Nixon, Noa Noa, Nudie Jeans, Oakley, Obbaki, Olivia & Joy, Oscar (De La Renta), Ou Empereur Ou Rien, PE Nation, Paige, Pandora, Parker, Part Two, Paul Smith, Phillip Lim 3.1, Philosophy Di Alberta Ferreti , Pink Tartan, Plenty by Tracy Reese, Portlano, Pour La Victoire, Pure, Pyrrha , Q3 Brand, Quartz, RAILS, Rachel Zoe, Radley London, Raffinalla, Rag and Bone, Rains, Ralph Lauren, Rayban, Rebecca Minkoff, Red Valentino, Reed Krakoff, Reformation, Reiker, Roberto Capucci, Rodier, Ron White, Rudsak, SOL SANA, Saint James, Salomon, Sandro, Sandwich, Second Yoga Jeans, Seven for All mankind, Sigerson Morrison, Soft Joie, Soia Kyo, Sorel, Splendid, Sportlam, Stussy, Sue Wong, Supreme, Swedish Hasbeens, Tadashi Shoji, Ted baker, The North Face, Thomas Wilde, Tiger of Sweden, Timberland, Tombolini, Tommy Bahama, Tumi, Twelvth st by Cynthia vincent, UGG, Valerie Dumaine, Veronica Beard, Versus, Vetements, Weekend Max Mara, White + Warren, WildFox, Wolford, Woolrich, Young Fabulous & Broke, Zac Zac Posen, arcteryx

Grade Quality 4

1 State, 10 Crosby Derek Lam, 5/48, 89th & Madison, ALO, AQUATHERM, ASOS, Adidas, Adrianna Papell, Aerosoles, Alex & Ani, Alfani, Ali & Kris, Alison Sheri, Allure, American Apparel, Andrew Marc, Animale, Anne Klein, Anthropologie, Ark, Arturo Chiang, Asics, Atelier Noir by Rudsak, Audley, Autumn Cashmere, BB Dakota, BCBG Max Azria, BLANKNYC, Babaton, Baggalini, Banana Republic, Beaver Canoe, Belldini, Bernardo, Bernie Mev, Betsey Johnson, Big Buddha, Blanc Noir, Bloch, Blondo, Boden, BodyBag, Born, Boutique 9, British India, Browns, Bryn Walker, Burton, CC California, COS, Ca Va De Soi, Callaway, Camaieu, Cameo, Carmen, Cartel, Cartise, Cath Kidston, Catherine Malandrino, Central Park West, Cha cha Vente, Chaps Ralph Lauren, Cheap Monday, Chicos, Cloth and Stone, Clover Canyon, Coach, Coco & Tashi, Cole Haan, Collective Concepts, Columbia, Community, Comptoir Des Cotonniers, Converse, Coupe, Covet, Crisca, Cut Loose, Cynthia Rowley, Cynthia Steffe, DEPT, DKNY, DV Dolce Vita, Dana Buchman, Danskin, Dav, David Findlay, David Jones, Deletta, Design Lab, Desigual, Deux Lux, Diesel, Dr. Martens, ECI, EMU, Ecco, Echo, Ecko Red, Eddie Beauer, Eliza, Enzo Angiolini, Ernest Sewn, Etienne Aigner, Eve Gravel, FIG, FITFLOP, FJALLRAVEN, Fabletics, Femme De Carriere, Fidelity, Fila, Filippa k, Firenze, Flax, Flexx, Fossil, Foxcroft, Franco Sarto, Frank & Oak, Frank Lyman, Free People, French Connection, Fresh FX, GStar, Gerry Weber, H Halston, HBC, HERSCHEL SUPPLY CO, Habitat, Habitual, Hatley, Heartloom, Helly Hansen, Hey’s, Hilary Radley, Hinge, Horny Toad, Hoss, Hudson, Hue, IC by Connie K, INC, IVY PARK, IZOD, Indigo, Insight, Iris Setlakwe, Isle Jacobsen, J Crew, J Jill, JAG, JS Collection, JSlides, Jack Jones, Jack by BB Dakota, Jamie Sadock, Jane & John, Jansport, Jax Sport, Jcrew, Jennifer Glasgow, Jessica McClintock, Jessica Simpson, Jmichaels, John & Jenn, Josef Seibel, Joseph Ribkoff, Juicy Couture, Junior Drake, Just Black, KENDALL + KYLIE, Kamik, Kania, Kari Traa, Karl Lagerfeld, Karma, Kate & Mel, Katherine Barclay, Kathy, Kensie, Kipling, Kooi, Kut from the Kloth, L’intervalle, LL Bean, La Diva, La Fou Wilfred, Lacoste, Lands End, Latico, Laundry, Laura, Laura Ashley, Le Temp De Cerises, Leith, Light, Lilly Pulitzer , Linda Lundstrom, Linea Domani, Lipsy London, Lole, Long Tall Sally, Lord & Taylor, Lorenzo DEI, Louise et cie, Lucca Couture, Lucia, Lucky Brand, Lugg, Lululemon, MEC Mountain Equipment Coop, MJUS, MPG, Mac & Jac, Madewell, Maeve, Mango, Marc By Marc Jacobs, Marc Fisher, Marc New York, Marciano, Marimekko, Marina, Massimo Dutti, Max & Cleo, Max Studio, Melanie Lyne, Merrell, Michael Kors, Michael Stars, Michael Tyler, Michel Studio, Miik, Mink Pink, Minnetonka, Miz Mooz, Modern Vintage, Monrow, Muse, NOUGAT, Nanette, Naturalizer, Nautica, Neon Buddha, Ness, New Balance, New Man, Nicole Miller, Nike Shoes, Nom de Plume by YaYa, Nordstrom, Novelti, Nuage, Oak & Fort, Odille, Olsen, One Tea Spoon, Onzie, Orb, Orsay, Oryany, Oui, Pajar, Paper Denim & Cloth, Papillion, Pashmina, Patagonia, Pendleton, Philosophy, Planet, Poetry, Ports International, Preloved, Privo, Pulli, Q4 Brand, QUAY, Quick Silver, RW&CO, RYU, Rachel Rachel Roy, Ralph Lauren Denim&Supply, Reformed by The Reformation, Repeat, Report, Rich and Skinny, Rockport, Roots, Rosegold, Royal Robbins, SJP BY SARAH JESSICA PARKER, Saks fifth Ave, Sam & Libby, Sam Edelman, Samuel Dong, Sandra Angelozzi, Sarah Pacini, Saturday (Kate Spade), Saucony, Save The Queen, Seventy, Silver, Simons, Simpli, Sisley, Sixty Seven, Skies Are Blue, Sliko, Solo, Some Days Lovin, Soya Concept, Sperry topsider, St Tropez, St. Martins, State Side, Stefi Lara, Stella & Dot, Stills, Sugoi, Sunday Best, Sunny Choi, Swatch, Sweet Chemise, Sympli, TNA, Tahari, Taifun, Talula, Taylor, Ter Et Bantine, Teva, The Constant, The Group, Toad & Co, Today’s Designer, Tommy Hilfiger, Toms, Treton, Tretorn, Tristan, True Religion, Tsubo, Twenty 8 Twelve, Twiss & Weber, Valentina, Vans, Velvet, Vera Bradley, Vex, Via Spiga, Vince Camuto, W118 Walter Baker, WESC, White House Black Market, Wilfred, Wilsons Leather, Windsmoor, Yessica, Yoana Baraschi, Yumi, Zella, Zenobia, carlson, obakki, orage, prana, rinascimento, sanctuary, saopaulo, skagen, spyder, viola

Grade Quality 5

90 Degree, AMUSE SOCIETY, APT9, Acemi, Addition Elle, Adrienne Vitadini, Aerie, Alexander Barlett, American Eagle, American Rag, Ann Taylor, Armani Exchange, Athleta, Atmosphere, Attitude, August Silk, Azure Skies, BCBG Generation, BCBG Girl, BDG, BEDO, BP, Banana Republic (outlet), Band of Gypsies, Bandolero, Bandolino, Baretraps, Basler, Bata, BeachLunchLounge, Bench, Bershka, Betsyville, Billabong, Black Tape, BooHoo, Brandy Melville, Bullhead, Bullhead Jeans, CALIFORNIA MOONRISE, CHETTA B, CIRCUS BY SAM EDELMAN, CYC, Calvin Klein, Calvin Klein Jeans, Cest Moi, Champion, Charter Club, Chaus, Chelsea28, Chinese Laundry, Chlorophylle, Clarks, Cobb Hill, Colour Works, Connected Apparel, Conrad C, Contemporaine, Cooperative, Cougar, Crocs, Cupcakes and Cashmere, DKNY Jeans, Dalia, Daniel Rainn, Danier, Della Spiga, Design History, Diadora, Dittos, Dollhouse, Dress Barn, Dynamite, Easy Spirit, Ecote, Edit by Jeanne Beker, Element, Elementz, Ellen Tracy, Emerson Rose, Emma James, Endless Rose, Eric Alexandre, Esley, Evan Picone, Eve Lavoie, Everlane, Everly, Expression, Faith & Joy, Fashion Essentials, Fergalicious, Gallery, Gap, Gentle Fawn, Goa, Guess, Guess Jeans, Halogen, Harlow, Haviannas, Hidden Hills, Hush Puppies, IMNYC, Investments, Isaac Mizrahi Target, J Crew (outlet), Jones New York, Jules & James, Just Living, KEDS, KGB, Kapalua, Kappa, Karen Scott, Kasper, Kenar, Kenneth Cole, Kenzie, Kersh, Kim & Co, Kimchi Blue, Kookai, Kopa, Kyodan, LA Express, Lane Bryant, Lapis, Lauren Conrad, Le Chateau, Levis, Lilla P, Lilly Bloom, Liz Claiborne, London Fog, London Times, Lori Michaels, Love & Legend, Luca Ferri, Lucy & Laurel, Madden Girl, Maggy London, Marika, Mario Serrani, Marks & Spencer, Matty M, Mavi, Max Jeans, Me Too, Melissa Nepton, Mexx, Mika, Miss Sixty, Missoni Target, Molly Bracken, Mondetta, Moon, Moving Comfort, Muskoka Bearwear, Naf Naf, Necessary, New Look, Nike Sportswear, Nine West, Noisy May, Not Your Daughter Jeans, Olive & Oak, One Tooth, Oneill, PRECIS, Paraphrase, Passport, Penningtons, Pink Martini, Pins and Needles, Pleione, Point Zero, Potter’s Pot, Premise, Pull & Bear, Puma, Q5 Brand, QED, Qupid, Red Coral, Reebok, Rip Curl, Romeo & Juliet Couture, Roots 73 Outlet, Rose & Olive, Roxy, Running Room, STS Blue, Sans Souci, Sarah Spencer, Seychelles, Sierra Designs, Silence & Noise, Simply Vera, Sinequanone, Six Crisp Days, Sketchers, Solitaire, Spense, Sportsac, Spring & Mercer, Staring at Stars, Steilmann, Steve Madden, Stone Mountain, Style & Co, Sweet Rain, Tabi, Talbots, Terra Nostra, The Limited, The Sak, The Vanity Room, Tibi, Tignanello, Top Shop, Torrid, Town Shoes, Tribal, Triple 5 Soul, Trouve, Truly Madly Deeply, Twik/Simons, Under Armour, United Colours of Benetton, Urban Outfitters, Urban Romantics, Venus, Vera Wang, Vero Moda, Vianni Collection, Victoria’s Secret, Volcom, White Mountain, Willi Smith, William Rast, Willow & Clay, Workshop, XOXO, YAS, Yest, Zara, chapter one, icone

Limited take ins

Grade Quality 6

Aldo, American, Avia, Be Bop, Bebe, Birdseye, Blowfish, Bongo, Brody Myles, Buffalo, Cable & Gauge, Caslon, Cleo, Cold Water Creek, Deanne White, Debbie Morgan, Dex, Dish, Dockers, Dorothy Perkins, Earl Jean, Esprit, Express, Eyeshadow, FYLO, Flyo, G By Guess, Garage, Gasoline, Ginger G, H&M, Harve Benard, Head, Hurley, Ivanka Trump, JOUJOU, Jenni, Jockey, Joe Fresh, Jolt, Jules & Leopold, Lady Dutch, LanaLee, Larry Levine, Lila Rose, Lush, MXM, Mandy Evans, Manties, Marie Claire, Mercer & Maddison, Mine, Misguided, Moda International, Monteau, New York & Company, Only, Pink Rose, Pretty Little Thing, Q6 Brand, River Island, Rocket Dog, Seven, Simon Chang, Sparkle & Fade, Stella Tweed, Treasure Bond, Tuff Athletics, US Polo Association, Uniqlo, Unlisted, Vigoss, Vintage America, Worthington, YDE Studio, axcess

Brands we DO NOT take

Grade Quality 7

Abercrombie, Aeropostale, Alia, Baby Phat, Call It Spring, Charlotte Russe, Costa Blanca, Denver Hayes, Fioni, Forever 21, Hollister, Jacob, Jennifer Lopez, Joshua Perets, Lamb, Locale, Louben, Majora, Marc Ecko, Material Girl, Maurices, Merona, Mossimo, Nygard, Old Navy, Parasuco, Pegabo, Predictions, Promod, Pure A Sung, Q7 Brand, Razzle Dazzle, Reaction Kenneth Cole, Reitmans, Ricki’s, Ripe, Rock & Republic, San Francisco, Smart Set, Spanner, Suko Jeans, THX, Tan Jay, Teenflo, Two Lips, Van Heusen

This is a general guide on how to pre-inspect your items before bringing them in, to help make a successful dropoff.

Please keep in mind that the more time you spend at home pre-inspecting your items, the more value you will get out of your visit and for your items.

Items must be newer than 2 years old, in immaculate condition, freshly laundered and/or dry cleaned, and stain free.  All bottons must be intact and zippers must be functioning on all items. Please bring in your items folded in a bag. We do not take boxes or hangers. We take sizes xs-xxl.

Shoes: No scuffs or stains on the front tip, the heel and around the whole shoe.

Boots: No scuffs, stains and salt stain free.

Jeans: Minimal wear and clean all around, no fraying specially on bottom of leg, and minimal fading specially on knees.

Pants: Minimal wear and clean all around, and no fading in colour.

Shirt & tops: Minimal wear specially around the collar and cuffs. Check underarms for deoderants stains. Items must have kept their shape, specially tshirts and polos.

Sweaters: No pilliness, specially on sides and underarms. For sweaters with minimal pilliness you can use a clothes shaver. No pulls on knits.

Dresses: No pilliness, and check underarm for stains. Overall in great shape and condition. look over for any rips specially in the lining and the hemline.

Coats, Jackets and blazers: No wear or stains specially on collar and cuffs, lining clean with no rips, no pilliness.

Handbags: Edges of handbag with minimal rubbing or wear, and lining intact with no rips.

Generally, we take items that are 2 years or newer, in immaculate condition, freshly laundered, pressed, and stain free. We look at up to 20 items per drop off, no appointment necessary. We sort through your items in about 10 mins while you browse around the store. Consignors make 40% commission on items valued under $200. The commission goes up as the selling prices increases. Your money will remain on your account for 6 months from the date an item is sold. Items are held in stock for 2 months. items not picked before their expiry date become the property of Rikochet Resale (and are donated to local charities)